FREE NEXT DAY DELIVERY ON ALL UK ORDERS OVER £99! SIGNATURE ALWAYS REQUIRED ON DELIVERY!
DELIVERY OPTIONS
- UK Standard £3.95 aims to arrive within 2-5 working days
- UK Next Day & Next Day Sat £7.95 on orders accepted before 2.45pm
- EU £11.95 aims to arrive 2-4 working days
- Rest of World (incl. USA & Canada) £15
- FREE UK DELIVERY – on all orders over £99
(Please note that once we have received payment authorization, we aim to dispatch all orders received before 3.00pm on the same day. During sale periods, dispatch may take up to 24 hours.)
WHEN DO WE DELIVER
- Standard Delivery - Monday to Saturday (excluding Bank Holidays) 9am-5pm
- Next Day & Next Day Saturday guaranteed delivery between 9.00am and 1.00pm
- EU – aims to arrive between 2-5 working days
(Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Lulu Arver is not responsible for any delays caused by destination customs clearance processes.)
IMPORTANT INFORMATION
All orders require a signature upon receipt. If you are not present, a card will be left with instructions of how to re-arrange delivery or where to collect your parcel.
We are unable to redirect orders once items have been dispatched.
FREE SHIPPING
From time to time, Lulu Arver runs free delivery/shipping promotions. Simply register with Lulu Arver to receive email notification of such offers. Please note that free shipping promotions will be applied to your order on the payment page at checkout.
TAXES AND DUTIES
Please note that orders which are delivered to countries outside of the EC, may be subject to additional customs or import duties levied by the destination country. These charges will be your responsibility as Lulu Arver has no control over them.
INSURANCE
Lulu Arver insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by LULU ARVER and transfer of responsibility in the same way.

